Page Content Begins Here
Sign up for free or sign in and get exclusive rewards >

Paddle Assurance Program

Paddle Assurance Program

the game.

Never second-guess your next paddle purchase.

Hey JustPaddles, I bought a paddle for myself about two weeks ago. I’ve used it in a few matches and unfortunately, just don’t feel like I am getting enough from it. Is there anything you can do to help me out?
WOW!! That's amazing. Thank you so much!
It looks like you purchased our Paddle Assurance Program for that paddle. As a result, we’ll send you a free shipping label to return your paddle for a full refund, so you can get the paddle that’s right for you.
It’s our pleasure, and if you’d like, I'd be more than happy to help you find a more suitable paddle.

Why Paddle Assurance?

The industry standard of “Once you take the plastic off, it can’t be returned.” just doesn’t cut it for us. We know that finding the perfect paddle for a player is crucial. It can be the difference between a first-round loss or a tournament victory. But how can you know it’s the perfect paddle without actually playing with it? You can’t. This is why we have created the Paddle Assurance Program. Now, unlike ever before, players will have an option to return their paddle for a refund if it doesn’t meet their expectations.

How It Works


From the product page or cart, select the Paddle Assurance Program for each paddle you would like to purchase and complete your order.


You will have 30 days (from the day your paddle arrives) to try out your new paddle, and even use it in a match to determine if it is right for you.

If it’s not, simply send it back to us and receive a FULL REFUND for the price of the paddle.


If you love your paddle, keep it. After 30 days we'll email you a promotional credit equal to the amount you paid for Paddle Assurance, which can be applied to a future order in the next year.


Discover Our Industry-Best Blog


See All Blog Articles


Loyalty Program

Dink More, Score More

Earn 3% in Rewards Credit for every dollar you spend.
No Minimums. No Expiration Date.

Sign Up

What Our Fans Are Saying

Good website, good selection, competitive pricing. That's all I can ask for.


Kansas City, MO

View More Experiences

Show Comparison
4.9 Star Rating, Google Customer Reviews